Contact details of the Service Provider:

• Camping des cerisiers – SARL – RCS Vannes 912 705 456

• 29 Brancillet – 56800 GUILLAC

• 02.97.75.61.24 – contact@camping-des-cerisiers.fr – www.camping-des-cerisiers.fr

DEFINITIONS :

ORDER or RESERVATION or RENTAL: Purchase of Services.

SERVICES: seasonal rental of accommodation or bare pitch “tourism”.

ACCOMMODATION: Tent, caravan, mobile home and light leisure housing.

ARTICLE 1 – SCOPE

These General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or bare pitches on the cherry trees campsite, operated by SARL Camping des cerisiers, to non-professional customers (“the Customers” or “the Customer”), on its website www.camping-des-cerisiers.fr or by telephone, postal mail or electronic mail (emails), or at a location where the Provider markets the Services. They do not apply to the rental of pitches intended for the reception of leisure mobile homes (mobile homes) which are the subject of a “leisure” contract.

The main features of the Services are presented on the www.camping-des-cerisiers.fr website or in written form – paper or electronic – in the case of booking by means other than a remote order.

The Client is required to read them before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions of the Service Provider, and in particular those applicable to other channels of marketing of the Services.

These General Terms and Conditions of Sale are accessible at any time on the website and will take precedence, where applicable, over any other version or any other contractual document. The version applicable to the Client is the one in force on the website or communicated by the Service Provider on the date of placing the Order by the Client.

Unless proven otherwise, the data recorded in the Service Provider’s computer system constitutes proof of all transactions concluded with the Client.

Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, the Client has, at any time, a right of access, rectification, and opposition if the processing is not essential for the execution of the order and the stay as well as their follow-up, to all of his personal data by writing, by post and providing proof of identity, to: Camping des cerisiers – 29 Brancillet – 56800 GUILLAC

The Client declares that he/she has read these General Terms and Conditions of Sale and has accepted them either by ticking the box provided for this purpose before the implementation of the Online Order procedure, as well as the general terms and conditions of use of the www.camping-des-cerisiers.fr website, or, in the case of an off-Internet booking, by any other appropriate means.

ARTICLE 2 – RESERVATIONS

The Client selects on the website or provides information on any document sent by the Service Provider for the services he wishes to order, according to the following methods:

The price of the stays is indicated in euros, VAT included.
A deposit of 30% will be required at the time of booking. The balance will be paid 30 days before your arrival (for rentals AND pitches).

  • For camping pitch reservations: All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the booking fees.
  • For rental reservations: All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the booking fee.
  • For any unreported delays, the rental/pitch becomes available 24 hours after the arrival date mentioned on the booking contract. After this period, and in the absence of a written message, the reservation will be null and void and the deposit will remain with the campsite management.
    No discounts will be made in case of late arrival or early departure.

It is the Client’s responsibility to verify the accuracy of the Order and to immediately report any error to the Service Provider. The Order will only be considered final after the Client has received confirmation of the acceptance of the Order by the Service Provider, by email or post, or by signing the contract in the case of a reservation directly at the premises where the Service Provider markets the Services.

Any Order placed on the www.camping-des-cerisiers.fr website constitutes the formation of a contract concluded at a distance between the Client and the Service Provider.

All Orders are nominative and cannot, under any circumstances, be transferred.

ARTICLE 3 – PRICES

The Services offered by the Service Provider are provided at the rates in force on the www.camping-des-cerisiers.fr website, or on any information medium of the Service Provider, at the time the order is placed by the Client. Prices are expressed in Euros, excluding VAT and including VAT.

The rates take into account any discounts that may be granted by the Service Provider on the www.camping-des-cerisiers.fr website or on any information or communication medium.

These rates are binding and non-revise during their period of validity, as indicated on the www.camping-des-cerisiers.fr website, in the email or in the written proposal sent to the Client. After this period of validity, the offer lapses and the Service Provider is no longer bound by the prices.

An invoice is drawn up by the Seller and given to the Client at the latest at the time of payment of the balance of the price.

3.1. TOURIST TAX

The tourist tax, collected on behalf of the municipality/association of municipalities, is not included in the rates. The amount is determined per person per day and varies depending on the destination. It is payable at the time of payment for the Service and appears separately on the invoice.

ARTICLE 4 – PAYMENT TERMS

4.1. DEPOSIT

Amounts paid in advance are advance payments. They constitute an advance on the total price due by the Client.

A deposit corresponding to 30% of the total price of the supply of the Services ordered is required when the order is placed by the Client. It must be paid upon receipt of the final rental agreement and attached to the copy to be returned. It will be deducted from the total amount of the order.

It will not be reimbursed by the Service Provider in the event of cancellation of the stay by the Client less than 30 days before the scheduled date of arrival (except in the cases provided for in Article 6.4 of these general terms and conditions).

The balance of the stay must be paid in full 30 days before the date of arrival (under penalty of cancellation of this rental)

4.2. PAYMENTS

Payments made by the Client will only be considered final after the sums due have been effectively collected by the Service Provider.

In the event of late payment and payment of the sums due by the Client beyond the deadline set above, or after the payment date appearing on the invoice sent to the Client, late payment penalties calculated at the rate of 10% of the amount including VAT of the price of the provision of the Services, will be automatically and automatically acquired by the Service Provider, without any formality or prior formal notice.

Late payment will result in the immediate payment of all sums due by the Client, without prejudice to any other action that the Service

Provider may bring against the Client in this respect.

4.3. NON-COMPLIANCE WITH PAYMENT TERMS

In addition, the Service Provider reserves the right, in the event of non-compliance with the payment terms set out above, to suspend or cancel the provision of the Services ordered by the Client and/or to suspend the performance of its obligations after formal notice has remained ineffective.

ARTICLE 5 – PROVISION OF SERVICES

5.1. PROVISION AND USE OF SERVICES

The accommodation can be occupied from 4 p.m. on the day of arrival and must be vacated by 10 a.m. on the day of departure.

The pitch can be occupied from 2 or 3 p.m. on the day of arrival (depending on the opening hours of the reception) and must be vacated before noon on the day of departure.

The balance of the stay must be paid in full

• 30 days before the arrival date (under penalty of cancellation of this rental)

Accommodation and pitches are intended for a specific number of occupants for hire and may not be occupied by a greater number of people under any circumstances.

The accommodation and pitches will be returned in the same state of cleanliness as when delivered. Otherwise, the tenant will have to pay a lump sum of €60 for the cleaning. Any deterioration of the accommodation or its accessories will give rise to immediate repairs at the tenant’s expense. The inventory statement at the end of the lease must be exactly the same as that at the beginning of the lease.

5.2. SECURITY DEPOSIT

For accommodation rentals, a security deposit of €300 is required from the Client on the day of handing over the keys and is returned to him on the day of the end of the rental after deduction of any repair costs.

This deposit does not constitute a limitation of liability.

ARTICLE 6 – DELAY, INTERRUPTION OR CANCELLATION OF STAY BY THE CLIENT

No discount will be granted in the event of a late arrival, an early departure or a change in the number of people (whether for all or part of the planned stay).

6.1. MODIFICATION

In the event of a change in dates or the number of people, the Service Provider will endeavour to accept requests for a change of date as much as possible, subject to availability, without prejudice to any additional costs; in all cases, it is a simple obligation of means, as the Service Provider cannot guarantee the availability of a pitch or accommodation, or another date; A surcharge may be charged in these cases.

Any request to reduce the length of stay will be considered by the Service Provider as a partial cancellation, the consequences of which are governed by Article 6.3.

6.2. INTERRUPTION

Premature departure will not give rise to any refund from the Service Provider.

6.3. CANCELLATION

In the event of cancellation of the Booking by the Client after its acceptance by the Service Provider less than 30 days before the scheduled date of the booked Rental, for any reason whatsoever except force majeure, the deposit paid at the time of the Booking, as defined in Article 4 – TERMS OF PAYMENT of these General Terms and Conditions of Sale shall be automatically acquired by the Service Provider, as an indemnity, and cannot give rise to any refund.

6.4. CANCELLATION IN THE EVENT OF A PANDEMIC

6.4.1. In the event of total or partial closure of the establishment during the dates of the booked stay (which is assimilated to a total or partial ban on the reception of the public, insofar as the Client is directly concerned by the application of this measure) decided by the public authorities, and which is not attributable to the Service Provider, the sums paid in advance by the Client for the booking of the stay will be reimbursed within 30 days.

However, the Service Provider cannot be held liable for additional compensation beyond this reimbursement of the sums already paid for the booking of the stay.

6.4.2. By way of derogation from the provisions of Article 6.3 CANCELLATION, any cancellation of the stay duly justified by the fact that the Client is affected by COVID-19 (infection) or other infection considered to be part of a pandemic, or is identified as a contact case, and that this situation would jeopardize his participation in the stay on the scheduled dates will give rise to the issuance of a non-refundable voucher valid for 12 months

Any processing and management costs as provided for in the general terms and conditions will remain the property of the Service Provider. In all cases, the Client must imperatively justify the event making him eligible for this right of cancellation.

6.4.3. By way of derogation from the provisions of Article 6.3 CANCELLATION, in the event that the Client is forced to cancel the stay in its entirety due to government measures that do not allow participants to travel (general or local confinement, travel ban, border closures), even though the campsite is able to fulfil its obligation and welcome Customers, the Service Provider will issue a credit note corresponding to the sums paid by the Client, less the processing and management fees (Article 3) which will remain the property of the Service Provider. This non-refundable and non-transferable credit will be valid for 12 months.

6.4.4 – In the event that the Client takes out specific insurance covering the risks listed in Article 6.4.2 or Article 6.4.3, the insurance indemnities received by the Client will be deducted from the amount of the credit note, referred to in Articles 6.4.2 or 6.4.3.

ARTICLE 7 – OBLIGATIONS OF THE CLIENT

7.1. LIABILITY INSURANCE

The Client accommodated on a pitch or in an accommodation must be insured against civil liability. A certificate of insurance may be requested from the Client before the start of the service.

7.2. ANIMALS

Dogs are accepted (except in the bubbles, campétoile and Dkabane), under the responsibility of their owners, with an up-to-date vaccination record and kept on a leash in the campsite (1st and 2nd category dogs not allowed). Under no circumstances can they be left alone in the rental or on the pitch.

They are accepted for the flat rates available from the Service Provider and payable on site

7.3. RULES OF PROCEDURE

Internal rules are posted at the entrance of the establishment and at the reception. The Client is obliged to read and comply with it. It is available on request.

ARTICLE 8 – OBLIGATIONS OF THE SERVICE PROVIDER – GUARANTEE

The Service Provider guarantees the Client, in accordance with the legal provisions and without additional payment, against any lack of conformity or hidden defect, resulting from a failure in the design or execution of the Services ordered.

In order to assert its rights, the Client must inform the Service Provider, in writing, of the existence of the defects or lack of conformity within a maximum period of 10 days from the provision of the Services.

The Service Provider will reimburse or rectify or have rectified (as far as possible) the services found to be defective as soon as possible and at the latest within 10 days of the Service Provider noticing the defect or defect. The refund will be made by crediting the Client’s bank account or by cheque addressed to the Client.

The Service Provider’s guarantee is limited to the reimbursement of the Services actually paid for by the Client. The Service Provider cannot be considered responsible or in default for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French jurisprudence.

The Services provided through the Provider’s website www.camping-des-cerisiers.fr comply with the regulations in force in France.

ARTICLE 9 – RIGHT OF WITHDRAWAL

Activities related to the organization and sale of stays or excursions on a specific date or at a specified period are not subject to the withdrawal period applicable to distance and off-premises sales, in accordance with the provisions of Article L221-28 of the Consumer Code.

ARTICLE 10 – PROTECTION OF PERSONAL DATA

The Service Provider, drafted herein, implements the processing of personal data which has as its legal basis:

  • Or the legitimate interest pursued by the Service Provider when it pursues the following purposes:
  • Prospecting
  • Managing the relationship with customers and prospects,
  • The organisation, registration and invitation to events of the Service Provider,
  • Processing, execution, prospecting, production, management and follow-up of customer requests and files,
  • The drafting of deeds on behalf of its clients.
  • Or compliance with legal and regulatory obligations when it implements processing for the purpose of:
  • The prevention of money laundering and terrorist financing and the fight against corruption,
  • Invoicing,
  • Accounting.

The Service Provider only keeps the data for the time necessary for the operations for which it was collected and in compliance with theregulations in force.

In this respect, customer data is kept for the duration of the contractual relationship increased by 3 years for the purposes of animation and prospecting, without prejudice to retention obligations or limitation periods.

In terms of the prevention of money laundering and terrorist financing, the data is kept for 5 years after the end of the relationship with the Service Provider. For accounting purposes, they are kept for 10 years from the end of the accounting year.

Prospects’ data is kept for a period of 3 years if no participation or registration for the Service Provider’s events has taken place.

The data processed is intended for the Service Provider’s authorised persons.

Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, individuals have the right to access their personal data, rectify, query, limit, portability and erasure.

Persons concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data based on the legitimate interest of the Service Provider, as well as the right to object to commercial prospecting.

They also have the right to define general and specific directives defining the manner in which they intend the above-mentioned rights to be exercised after their death

– by e-mail to the following address: contact@camping-des-cerisiers.fr

– or by post to the following address: Camping des cerisiers – 29 Brancillet -56800 GUILLAC, accompanied by a copy of a signed identity document.

Data subjects have the right to lodge a complaint with the CNIL.

ARTICLE 11 – INTELLECTUAL PROPERTY

The content of the www.camping-des-cerisiers.fr website is the property of the Service Provider and its partners and is protected by French and international laws relating to intellectual property.

Any reproduction, distribution, total or partial use of this content is strictly prohibited and is likely to constitute an infringement of copyright.

In addition, the Service Provider remains the owner of all intellectual property rights on photographs, presentations, studies, drawings, models, prototypes, etc., made (even at the request of the Client) with a view to providing the Services to the Client. The Client is therefore prohibited from any reproduction or exploitation of the said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Service Provider, who may condition it on a financial consideration.

The same applies to names, logos or, more broadly, any graphic or text representation belonging to the Service Provider or used and disseminated by it.

ARTICLE 12 – APPLICABLE LAW – LANGUAGE

These General Terms and Conditions of Sale and the resulting operations are governed by and subject to French law.

These General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.

ARTICLE 13 – DISPUTES

All disputes to which the purchase and sale transactions concluded pursuant to these general terms and conditions of sale may give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between the Service Provider and the Client shall be submitted to the competent courts under the conditions of ordinary law.

The Client is informed that in any case he may have recourse, in the event of a dispute, to a conventional mediation procedure or any other alternative dispute resolution method.

In particular, they may have recourse free of charge to the following Consumer Mediator:

Atlantic Mediation

Headquarters: 5, mail du Front populaire 44200 NANTES

02 40 84 10 24

consommation@atlantique-mediation.org / consommation.atlantique-mediation.org

ARTICLE 14 – PRE-CONTRACTUAL INFORMATION – ACCEPTANCE BY THE CLIENT

The Client acknowledges having been informed, prior to placing his Order, in a legible and comprehensible manner, of these General Terms and Conditions of Sale and of all the information and information referred to in Articles L 111-1 to L111-7 of the Consumer Code, in addition to the information required pursuant to the decree of 22 October 2008 on prior consumer information on the characteristics of rental accommodation in open-air hotels and in particular:

  • the essential characteristics of the Services, taking into account the communication medium used and the Services concerned;
  • the price of the Services and ancillary costs;
  • information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if this is not apparent from the context;
  • information relating to legal and contractual guarantees and how they are implemented; the functionalities of the digital content and, where applicable, its interoperability;

– the possibility of resorting to conventional mediation in the event of a dispute;

– information relating to termination terms and other important contractual terms.

The fact that a natural (or legal) person orders on www.camping-des-cerisiers.fr the website implies full and complete acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the Client, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Service Provider.